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Available for Technical Consulting & Enterprise Web Architecture

Jonathan H. Woolson

Web Developer • Enterprise CMS Architect • Accessibility & QA

What I do: Help universities, nonprofits, and businesses build reliable, accessible websites, and help their teams keep those sites running.

Background: I am a web professional with 20+ years building and managing enterprise-scale Drupal websites; developing code; optimizing SEO/GEO; while sustaining rigorous standards for WAI/WCAG 2.2 AA accessibility and quality assurance (QA). At SUNY Fredonia (2006-2025), I managed the university’s public websites, served 178 departments and supported more than 240 staff editors.

Fredonia, NY 14063
20+ Yrs
Enterprise Drupal & Web CMS
Architecting, scaling, and managing mission-critical CMS deployments
16.3k+
Pages • 178 Departments
Centralized governance for SUNY Fredonia with 3.3M annual views
0.001%
Broken Link QA Rate
1 broken link per 100,000 links across 1.8M enterprise links
WCAG 2.2
AA Accessibility Compliance
Siteimprove DCI scores consistently above education industry average
Career History

Professional Experience

Over two decades of leading enterprise web CMS initiatives, building custom modules, directing digital accessibility, and consulting for civic, cultural, and institutional clients.

Web Developer / Consultant

Staten Island, NY 10306
2026 June – Present
  • Advising JMMoTA’s Executive Director on best practices for tibetanmuseum.org website management, WAI/WCAG accessibility requirements, SEO/GEO search visibility & performance, and hardening web security.

Web Developer / Consultant

NYC, NY 10009
2025 October – Present
  • Collaborating with MoRUS museum archive staff to develop technical requirements for an online archive hosted on Omeka.com, a DCMI-ready web platform.
  • Integrating the Dublin Core Metadata Initiative (DCMI) standards to preserve artifacts from the 1970–2000 urban activist movements, located in NYC’s Lower East Side.
  • Architecting a repository and catalog ingestion workflow for MoRUS’s collection of physical and electronic source materials.

University Web Manager

Fredonia, NY 14063
2006 November – 2025 March

NY state job title: Senior Staff Assistant (NYS SL3)
Campus job titles: Assistant Director for Web Communications, Webmaster, Web Marketing Manager, Web Content Manager. Professional Emeritus status conferred in March 2025 by University President Stephen Kolison.

  • Enterprise CMS Transformation: Led the institutional transformation of fredonia.edu from static, manually-coded HTML files into a unified CMS with structured data and semantic markup; scaled Drupal CMS deployments from small pilot projects to the entire university web footprint. Chaired the Web Steering Committee, and authored the 2009 Web Research Report, which established the requirements and long-term guidance for the institution’s websites.
  • Scale & Governance: Managed centralized web operations for 178 campus departments, overseeing 16,326 web pages, 1.8 million links, and 3.3 million annual page views.
  • Industry-Leading QA: Implemented QA and link-validation processes achieving a 0.001% broken link rate (1 broken link per 100,000 links).
  • Accessibility & DCI Excellence: Enforced mandatory WAI/WCAG 2.0/2.1/2.2 AA standards; consistently achieved Siteimprove.ai Digital Certainty Index (QA + Accessibility + SEO) scores exceeding the higher education industry average.
  • Search Equity & Redirect Continuity: Preserved 18,000+ URL redirects across major site migrations to protect external backlinks, domain authority, and visitor journeys.
  • SEO, GEO & Custom Schema Modules: Implemented JSON-LD schema fields on all web pages. Wrote custom Drupal modules extending schema_metatag with JSON-LD fields for EducationalCredentialAwarded and EducationalOccupationalProgram schema, optimizing academic program discoverability in search engines.
  • Staff Training & Mentorship: Supported and trained 240+ campus web editors; authored comprehensive documentation at fredonia.edu/drupal/help; hired and mentored student interns.
  • Enterprise Portals & Calendars: Built a campus intranet portal, my.fredonia.edu, using Drupal CMS and campus surveys to determine the daily needs of students, faculty, and staff. Built a unified campus calendar, events.fredonia.edu, using Concept3D Localist, which integrated the isolated islands of event data from Accruent EMS, Google Calendars, and SIDEARM Athletics.

Additional Roles & Campus Leadership:

  • Adjunct Instructor of Interactive Web Design courses: MEDA265, MEDA355 in Fall 2007; and MEDA490 in Spring 2008; Department: Visual Arts & New Media Department (VANM).
  • Served on Campus Committees:
    • Web Steering Committee (Chair)
    • Enrollment Management Committee
    • Campus Accessibility Committee
    • Web Accessibility & EIT Advisory Committee
    • Information Technology Advisory Board (ITAB)
    • Disaster Preparedness & Response Committee
    • Professional Development Center Board (PDC).

Designer, Editor & Web Developer

10xDesign (Freelance Consultancy)
Fredonia, NY 14063
2000 October – 2022 January
  • Served 100+ clients across 21 years including technical publishers, arts organizations, civic municipalities, and local businesses.
  • Built civic and cultural web platforms:
    • Village of Fredonia (Drupal, 2005–2009),
    • 1891 Fredonia Opera House Performing Arts Center (Drupal, 2006–2022),
    • Reg Lenna Center for The Arts (Drupal 2015–2020; Squarespace 2020–present*).
      * RegLenna.com is now maintained by their staff and supported by Squarespace.

IT Consultant

Brooklyn, NY 11249
2020 November – 2021 December
  • Volunteer role providing technical strategy, IT systems support, and computer consulting for the NYC-based performing arts organization.

Book Designer

Berkeley, CA 94710
2001 September – 2010 September
  • Designed and typeset technical computer books.
  • Streamlined templates for a highly-efficient book layout process for the Hands-on-Training, and Real World book series.
  • Layout designer on all editions of Jim Heid’s books, Macintosh Digital Hub (2002) & Macintosh iLife (2003-2009) series, and Sell it on eBay (2007).

Senior Multimedia Designer

Louisville, CO 80028
2000 May – 2004 May
  • Designed and produced interactive marketing materials and websites for enterprise tape storage solutions.
  • Built an intranet web server using WebSTAR (HTTPS, WebDAV, SFTP) to distribute marketing assets securely to STK’s international sales divisions.

Graphic Designer

San Francisco, CA 94105
1998 February – 2000 April
  • Designed feature article layouts for the monthly publication of Macworld magazine.
  • Built an automated SFTP workflow using AppleScript to distribute creative assets and layouts to international publication affiliates.
  • Developed QuarkXPress production templates for the 2000 magazine redesign executed by Pentagram.

Trainer / Technical Consultant

Berkeley, CA 94702
1997 December – 2000 April
  • Volunteered as a technical trainer for publishing staff in QuarkXPress layout workflows.
  • Typeset marketing collateral and configured Cumulus digital asset management (DAM) infrastructure.

Multilingual Production

International Language Engineering (ILE)
Boulder, CO 80301
1997 March – 1997 September
  • Managed and produced multilingual technical and medical equipment manuals.
  • Designed and produced documents for localized-translated text with Western languages, Thai ภาษาไทย, and pre-Unicode CJK Asian fonts (Chinese 中文, Japanese 日本語, and Korean 한국어).

Multilingual Production

Denver, CO 80203
1994 September – 1997 February
  • Produced multilingual marketing collateral, software packaging, and technical documentation for QuarkXPress.
  • Typeset documentation in Western languages, Chinese 中文, Japanese 日本語, and Korean 한국어.

Typesetting & Layout

Jamestown, NY 14701
1993 March – 1994 August
  • Designed and produced daily newspaper display advertising and the weekly HomeFinder real estate magazine using QuarkXPress and Adobe Photoshop.
  • Prepared mechanical page assemblies; operated large-format process stat camera to expose and develop photolithography press plates.
Core Competencies

Skills & Technical Matrix

CMS Platforms & Hosting

Drupal 11/10/9/8/7/6/5/4 Custom Drupal Modules Custom Drupal Themes Drush CLI LAMP Stack Pantheon.io Acquia Cloud WordPress Squarespace MediaWiki

Languages, Markup & APIs

PHP SQL (MySQL, MariaDB) HTML5 & Semantic Web CSS3 & SASS/SCSS JavaScript (ES6+) jQuery React.js Next.js Node.js Twig XML JSON-LD JSON:API RESTful APIs Schema.org structured metadata Dublin Core Metadata Initiative (DCMI) standards Python ZSH / BASH Shell Automation

Accessibility & QA

WAI / WCAG 2.2 AA Compliance Siteimprove.ai Integrity Link Verification WebAIM WAVE Google Lighthouse PageSpeed Insights Core Web Vitals

Search Strategy & Analytics

SEO (Search Engine Optimization) GEO (Generative Engine Optimization) Google E-E-A-T (Experience, Expertise, Authoritativeness, & Trustworthiness) Google Analytics 4 (GA4) Google Tag Manager (GTM) Google Search Console (GSC) Google Programmable Search Engine (PSE) BrightEdge SEO

DevOps & Developer Tooling

Git (GitLab & GitHub) Composer (PHP) Docker Postman API Testing Gulp Pantheon Terminus CLI DDEV (Local Dev) Lando (Local Dev) Visual Studio Code Zed BBEdit Apple Xcode Continuous Integration & Continuous Delivery Pipeline (CI/CD)

AI & Agentic Workflows

Claude Code OpenAI Codex Gemini Antigravity IDE & Spark Hermes Agent (Local LLM) Model Context Protocol (MCP) Multi-Agent Adversarial Code Review

Systems Stewardship & Governance

Project Management Change Management Systems Continuity Technical Documentation Safeguarding Historical Data User Training Jira Confluence Asana Slack Microsoft Teams

Creative & Multimedia

Adobe InDesign Adobe Photoshop Adobe Illustrator Adobe Acrobat Pro Adobe Premiere Pro DaVinci Resolve
Innovations

Personal Projects

Independent software experiments, multimedia tools, and creative digital explorations.

Kivi Software

kivi.software

Independent software development and modern digital tooling created and maintained by Jonathan Woolson.

Visit kivi.software

Listening Pictures

listening.pictures

Documentary films about ecology.

Explore listening.pictures
Research & Impact

Research & Citations

Academic models and enterprise architecture white papers cited in international postgraduate research.

Academia.edu Publications & Research

Research papers, technical reports, and presentations on fredonia.academia.edu/jwoolson.

View Profile on Academia.edu
Research Paper (2025)

GenAI Impact on Higher Ed Web Marketing

Strategic analysis exploring the impact of generative AI on higher education website discovery, search engine evolution, and Generative Engine Optimization (GEO) best practices for institutional marketing.

Read on Academia.edu
Conference Presentation (2023)

Building a Homegrown University Portal with a Tiny Team

By SUNY Fredonia Web Team (Jonathan Woolson & Andrea Wasiura). Delivered at HighEdWeb 2023 in Buffalo, NY, detailing the architecture, Drupal CMS engineering, cross-system integration, and launch of my.fredonia.edu.

Read on Academia.edu
Technical Report (2009)

Web Research Report

The 2009 SUNY Fredonia Web Research Report is an in-depth study which defined the institutional goals, requirements and architecture pathway for modernization of the university’s web content management environment. The study integrates governance, accessibility and UX, distributed authoring and workflow, structured/shared content, infrastructure reliability, archival preservation, and potentials for future WCM/ECM integrated web ecosystem. It provided the research foundation for development of a sustainable, university-wide Campus Web Plan.

Read on Academia.edu

Enterprise Content Management (ECM) model, cited from Web Research Report (2009):

Woolson, J. H. (2009). Overview Model: Enterprise Content Management (ECM) [White paper]. State University of New York at Fredonia.
Formally cited in:

Casais, P. M. C. (2010). Estabelecimento de estratégias de Gestão de Conteúdos Empresariais na Sonae Indústria, SGPS, S.A. (Master's dissertation, Faculdade de Engenharia da Universidade do Porto). p. 11, Figura 3: "Modelo de ECM (Woolson 2009)"

Community & Affiliations

Professional Organizations

Active engagement in developer communities, open-source ecosystems, and higher education technical leadership.

International Association of Accessibility Professionals (IAAP)

September 2026 – Present

Individual professional member (non-institutional); preparing for the IAAP Web Accessibility Specialist (WAS) certification exam.

accessibilityassociation.org →

SUNY Fredonia CIED (Technology Incubator)

2026 March – Present

Affiliate member of the SUNY Fredonia Center for Innovation & Economic Development technology incubator.

fredonia.edu/cied →

Apple Developer Program

January 2025 – Present

Individual developer member (non-institutional) building for the Apple macOS and iOS platforms.

developer.apple.com →

Drupal.org Community

2005 – Present (21+ Years)

Open source community member contributing to documentation and community discussions.

drupal.org/u/jwoolson →

Drupal Association

2011 – Present

Official supporting member sustaining open source Drupal project infrastructure.

drupal.org/association →

Digital Collegium (HighEdWeb)

2008 – Present

National higher education web organization member; 2023 annual conference session co-presenter ("Building a Homegrown University Portal with a Tiny Team") and 2024 Workspaces Revealed in the Link Journal.

digicol.org →
2024 Workspaces Revealed article → 2023 Conference session slides →
Academics

Education

Bachelor of Fine Arts (BFA), 1991

Alfred, NY 14802

Collegiate Leadership & Student Activities:

  • Director of student art gallery
  • Radio station DJ on WALF 89.7 FM
  • Theatre tech crew & acting
  • University marketing intern, 1990, typeset 1990-1991 University Catalog (w/ Aldus PageMaker)
  • Layout designer for "Fiat Lux" student newspaper (w/ Aldus PageMaker on a Mac Plus)
  • Lab Coordinator for Design Department's Macintosh Computer Lab
  • Played bassoon in the student orchestra
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